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FREQUENTLY ASKED QUESTIONS (FAQs) IN GENERAL
Simply click one of the following link to view the answer to the frequently asked question. To close the answer box, click the link again.
- What is required to access Actsoft wireless data and GPS solutions?
- How do I get started using Actsoft applications?
- How do I obtain a valid User ID and Password for Actsoft Applications?
- How do I establish my account with Actsoft?
- What are Java applications?
- Can I program a software download in to any phone?
- What is the Sprint Mobile Application Manager (MAM)?
- How do I log on to the Sprint Mobile Application Manager (MAM)?
- How do I use the Sprint Mobile Application Manager (MAM) to install an Actsoft application on my GPS Based, Java Enabled Handsets?
- How do I download the Comet Tracker Web application to the handset?
- How do I install the Comet tracker Web application on the Phone?
- Can I use my Sprint handset to make phone calls while GPS is working?
- How do I know if my account requires a private or public IP address?
- How do I know which Sprint Total Connect Plan is best for my business?
- Am I charged additional fees if I exceed my usage threshold?
- What is the difference between the GPS Rate and Send Time?
- When do I receive reports from Actsoft that highlights my GPS related activity?
- How long is the data archived and available for online access?
- How do my employees sign in at the job site so I can start tracking their location?
- Is the Job Code mandatory for the application to operate properly?
- How do my employees sign off at the job site so the system no longer tracks their location?
- What are the measurement criteria for the Stop Distance?
- What are the measurement criteria for the Stop Event?
- What do the different colors represent under Stop Events?
If you have questions about billing, you may view the frequently asked billing questions by clicking here.
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